Administrative Office Technology


Completion 85% Placement 100%

This program is instructed by Wanda Reid. Administrative office provides the student with entry-level skills needed for a variety of administrative professional positions, software skills needed to prepare for college, technology skills needed in today’s workforce, and specialized courses in the final trimester. Students receive practical experience on state-of-the-art equipment and study current versions of word processing, presentation, and spreadsheet software. The curriculum emphasizes using technology and live work experiences as well as developing work ethics, interpersonal skills, and professional skills.

Class hours are Monday - Friday from 7:45 to 2:15.



Information Detail
Time Commitment Full Time, Part Time
Typical Program Length 12 Months
Clock Hours 1,296
Class Type Day
Credentials Certificate, Diploma
Total Tuition/Fees $4,008.00
Textbook/Supplies Cost $725.00

Program Credentials

Option NameHoursCredentials
General Office Assistant 432Certificate
Administrative Support Specialist864Certificate
Accounting Assistant 1296Diploma
Administrative Assistant1296Diploma
Medical Administrative Assistant 1296Diploma
Legal Administrative Assistant1296Diploma

New students enroll every month as space is available.

Campus Locations

Main Campus
910 Miller Avenue
Crossville, TN 38555

Job Duties

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Job Outlook

Bright Outlook: Yes

Currently employed in the area: 53,690

Current job openings per year: 5,510


First Trimester: 
AOT 0001 Worker Characteristic
AOT 1010 Orientation & Safety
AOT 1021 Technology Foundations
AOT 1030 Keyboarding & Data Entry
AOT 1040 Office Procedures I
AOT 1050 Computer Essentials
General Office Assistant - Certificate 432 Hours
Second Trimester: 
AOT 0002 Worker Characteristic
AOT 2015 Word Processing Applications
AOT 2025 Spreadsheet Applications
AOT 2030 Office Procedures II
AOT 2045 Employability Skills
Administrative Support Specialist - Certificate 864 Hours
Third Trimester: 
ELECTIVES - Administrative Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3010 Business Communications
AOT 3020 Customer Service
AOT 3030 Financial Functions
AOT 3040 Practicum & Simulations
ELECTIVES - Accounting Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3050 Accounting
AOT 3060 Payroll
AOT 3070 Automated Accounting
ELECTIVES - Medical Administrative Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3080 Medical Terminology
AOT 3090 Medical Ethics & Office Mgmt
AOT 3100 Intro to Medical Insurance
AOT 3110 Electronic Health Records
AOT 3120 Medical Practicum & Simulation
ELECTIVES - Legal Administrative Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3130 Legal Terminology
AOT 3140 Legal Office Technology
AOT 3150 Legal Office Ethics & Proc
AOT 3160 Legal Office Practicum


Administrative Support Specialist (Word 2013)
Administrative Support Specialist (Excel 2013)
Administrative Support Specialist (PowerPoint)
Administrative Support Specialist (Outlook)
Administrative Support Specialist Expert (Word 2013 and Excel 2013)
National Health Care Association – Certified Medical Administrative Assistant
Certified Medical Administrative Assistant (CMAA)


Wanda Reid

careeronestop logo

Please keep in mind that some of the content that we make available to users through this application comes from Careeronestop Web Services. All such content is provided to users "as is." This content and customer’s use of it are subject to change and/or removal at any time.